Refund policy

RETURN, EXCHANGE & REFUND POLICY FOR STATIONERY ITEMS & GIFTS

Laughing Cabin Store accepts returns of physical stationery items and physical gifts that are return postmarked within 14 days of date of delivery. Buyer is responsible for return shipping costs. Items must be returned in original condition. Shipping costs will not be refunded. Refunds for the item(s) cost at time of purchase plus applicable taxes will be issued within 3-4 business days upon receipt of the return delivery in its original condition and issued according to the method of payment at the time of purchase.

If items are not returned (and verified by postmark) within 14 days of date of delivery, no refund will be issued. Returned items should be sent to:

Laughing Cabin, P.O. Box 2985, Cleveland, GA 30528

We do not accept exchanges unless there was an error on our part when fulfilling your order. 

LOST ITEMS OR SHIPPING DAMAGE:

Refunds will not be issued for items lost or damaged in the postal mail system. Reasonable care is taken to package your item to ensure its safe delivery. Once the item is in the postal tracking system, it is no longer in our control. Please contact us to report damaged or lost items at hello@laughingcabin.store. We will review refund requests on a case by case basis. 

SUBSCRIPTION CANCELLATION POLICY:

This information is for yearly subscribers to Letters from the Laughing Cabin print publication. Each edition is mailed on a quarterly basis -- October, January, April and July. The subscription can be canceled at any time by logging into your customer account or by contacting hello@laughingcabin.store When you cancel your subscription, you will be refunded for any editions that you did not yet receive. Refunds will be issued within 3-4 business days according to your method of payment.

The cancellation policy applies only to quarterly editions of Letters from the Laughing Cabin that have not been shipped or delivered as of the date of the cancellation request. Refunds will not be issued for quarterly editions that have already been shipped and delivered. Refunds will NOT be issued for sample editions or back issues that have been shipped or delivered.